Appointment Confirmation Policy

Email – confirmation of appointment booking is sent out at time of making the booking

Email – appointment booking reminder is sent out in the morning the day prior to your booked appointment time.  In this email is the link to the Pre-treatment screening questionnaire that is to be completed by all patients who are wanting to attend a booked appointment.  This questionnaire is to be completed and submitted online prior to 4pm the day prior to your booked appointment.  If the questionnaire is not received by 4pm, your booked appointment is cancelled.  This is applied without discrimination but is for the safety of myself and all who enter the clinic premises as well as those patients who are on the waiting list for an appointment.

SMS – appointment reminder is sent the day before your appointment confirming time of appointment and completion and submission of the pre-treatment screening questionnaire